FAQs

  1. What are your shipping details  ?  
    We are pleased to offer Free Shipping within India for all Domestic Orders

    Processing Time: Once your order is confirmed, it is typically dispatched from New Delhi within 6– 8 working days.
    Sarees: Many of our  banarasi and Ikat sarees are specially handwoven . In such cases, the saree is ready for despatch within 10–12 working days after the order is confirmed 
  2. Do you offer International  Shipping  ?                                                                       Yes, we offer international shipping, so you can enjoy the charm of authentic Indian textiles and home decor wherever you are in the world.
     
  3. What are your International Shipping Charges ? 

    International shipping charges are calculated based on the destination, weight, and dimensions of the package. These costs are clearly displayed at checkout, so you know exactly what to expect. Please note that additional fees such as customs duties, taxes, and import charges may apply and are the responsibility of the recipient. 

    4. How long does delivery take  ?                                                                  Delivery times vary by location but typically range from 5 -7 days within India and 10-21 days for international shipments.

    5. Can I track my order ?                                                                                         Yes, once your order is shipped, you will receive a tracking number via email that you can use to track online .

           6. How can I contact customer support  ?                                                                                You can reach our customer support  via  email or website chat. 

                Or  Feel free to reach out to us via our Contact Us page .

          7 . Which payment methods do you accept  ?                                                                          We accept  multiple payment   methods  including credit cards , debit cards,              Netbanking , Paytm and others .