Cancellation Policy

Cancellations :

Cancellation requests will be accepted strictly within 24 hours of placing the order only.

Returns  and  Refund  :

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

• We only offer returns for products delivered to you with manufacturing defects.
• Since most of our products are handmade; human imperfections while making the handcrafted products do not fall under manufacturing defects.
• Full refund will be provided for all products with manufacturing defects only.
• If you receive a defective item , Please immediately send a video or 3 - 4 clear pictures showing the defect . Without the videos  or pictures , the reason " defective item " will not be considered .
• To raise a refund request, please drop us an email at  diwansharul@gmail.com along with your order and  videos of the defective portion .
• Please note that shipping charges, if applicable, will not be refunded.